Your pharmacy picks up – even at peak times
Pharmaphone answers customer calls in German, around the clock. Questions about products, prescription orders, opening hours – your customers are received without a queue.
14 days free · No credit card required
+49 30 481 •• ••
Taking a prescription order …
What Pharmaphone does for your pharmacy
From a medicine enquiry to a prescription order – Pharmaphone handles the call, you handle the advice.
Available around the clock
Pharmaphone takes calls outside opening hours, at weekends and on public holidays – so nobody rings your pharmacy in vain.
Take down questions about products
Customers ask about a particular product – Pharmaphone takes the request down in structured form and passes it to the pharmacy team. Stock and availability are answered by the team, not the assistant.
Take prescription orders
Customers can order prescriptions by phone. Pharmaphone captures every relevant detail in a structured form and makes it available to your team.
Opening hours, and a pointer to the out-of-hours rota
Pharmaphone tells callers your current opening hours. Outside them it points out that a pharmacy out-of-hours rota (Notdienst) is in place – it does not name the pharmacy on duty; that stays with your team and the public rota directories.
GDPR-compliant
Processing on your behalf under the GDPR, with a data processing agreement (AVV) and a disclosed chain of service providers. Where a provider processes outside the EU, it does so on the basis of the EU standard contractual clauses.
Ready straight away
Onboarding in under 30 minutes. No new hardware, no IT department needed – Pharmaphone works with the number you already have.
This is how simple it is
Three steps to take the load off your counter.
A call comes in
A customer dials your pharmacy number. Pharmaphone picks up immediately – at peak time, in the evening or at the weekend.
Pharmaphone takes the call
The AI assistant greets the customer in German, notes what they need – a prescription order, a medicine enquiry, opening hours – and answers the common questions.
You get the summary
After every call your team gets a structured summary by email or in the dashboard. No scraps of paper, no listening back – everything at a glance.
Hear it yourself
Talk to Pharmaphone right in your browser — no sign-up. Ask about opening hours, or place a prescription order.
You are talking to an AI assistant. The call starts only after you allow microphone access and ends automatically after two minutes. The transcript is stored — please do not give any real personal data, and no health data in particular.
Simple, transparent pricing
No setup fee, no hidden costs. Pick the plan that fits your pharmacy. All prices exclude VAT.
No guessed AI answer – real evidence from 200M+ studies
Ask a professional question – about a drug interaction, say, or a customer claim you want to check. Pharmaphone searches a corpus of 200M+ peer-reviewed studies and guidelines and returns an answer with citations – grounded, not guessed.
- Based on 200M+ peer-reviewed studies – grounded, not guessed
- Citations for every claim – directly verifiable
- A traffic-light rating for how strong the evidence is per claim
Supports your team and does not replace pharmaceutical judgement.
Interaction: St John's wort + oral contraceptives?